Privacy Policy
Effective Date: July 6, 2025
Riff's Department Store (“Riff’s”, “we”, “our”, or “us”) is committed to protecting the personal information of our customers across Newfoundland & Labrador. This Privacy Policy describes how your data is collected, used, and safeguarded in accordance with Canadian privacy law, including PIPEDA.
1. Information We Collect
- Personal Information: Name, email address, phone number, or mailing address — only if you voluntarily provide it.
- Technical / Usage Data: IP address, browser type, device information, pages visited, referring sites.
- Location Data: Only if you enable location access for our store-locator map.
2. How We Use Your Information
- To operate and improve our website and store-locator tools
- To provide customer support and respond to inquiries
- To send optional newsletters and promotions (only with your consent)
- To maintain security, analytics, and compliance with laws
3. Cookies & Tracking Technologies
We use cookies and Google Analytics to measure traffic and improve site functionality. You can disable cookies at any time in your browser settings.
4. How We Share Information
- With trusted third-party providers for hosting, analytics, or security
- With law enforcement or legal authorities when required
- During a business transfer such as a merger or acquisition
5. Data Security
We use industry-standard safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
- Access, correct, or request deletion of your personal data
- Opt out of marketing communications
- Disable cookies and tracking
To make a request: info@riffs.ca
7. Data Retention
We retain your data only as long as required for business, legal, or operational purposes.
8. Third-Party Links
Our site may link to external websites. We are not responsible for their privacy practices.
9. Policy Updates
We may update this policy periodically. A new effective date will appear at the top of the page.
10. Contact Us
Email: info@riffs.ca
Phone: +1 (709) 489-5631
Terms of Service
Effective Date: July 6, 2025
By accessing or using this website, you agree to the following terms. If you do not agree, please discontinue use of the site.
1. Website Use
You must be 13 years or older and use the site in compliance with all applicable laws.
2. Intellectual Property
All content on this site—including images, text, branding, and design—is owned by Riff’s or licensed. You may not copy, redistribute, or modify content without permission.
3. User-Generated Content
If you submit reviews, comments, or content, you grant Riff’s a non-exclusive license to use it for promotional or operational purposes.
4. Warranty Disclaimer
This website is provided “as is.” We make no guarantees regarding uptime, performance, or accuracy.
5. Limitation of Liability
Riff’s is not liable for indirect, incidental, or consequential damages arising from use of the site.
6. Governing Law
All terms are governed by the laws of Newfoundland & Labrador, Canada.
7. Changes to Terms
We may change these Terms of Service at any time. Continued use indicates acceptance of updated terms.
8. Contact
Email: info@riffs.ca
Phone: +1 (709) 489-5631