Legal & Privacy – Riff's Department Store

Privacy Policy

Effective Date: July 6, 2025

At Riff's Department Store, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, engage with our services, or participate in our programs.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, and mailing address provided voluntarily during newsletter sign-ups or customer service inquiries.
Usage Data: Information about your website interactions, such as IP address, browser type, pages visited, and time spent, collected via cookies and analytics tools.
Location Data: Approximate location from your IP address or precise location if you enable location services for features like the store locator.

2. How We Use Your Information

We use your information to:

Enhance your shopping experience and process transactions.
Send updates, promotions, and event notifications.
Analyze site performance and improve functionality.
Comply with legal obligations and protect our rights.

3. Cookies and Tracking Technologies

We use cookies to improve site functionality, personalize content, and analyze traffic. You can manage cookie preferences through your browser settings.

4. Data Sharing

We do not sell your personal information. We may share data with:

Trusted service providers for payment processing, website hosting, or marketing.
Legal authorities when required by law.
Third parties during business transactions like mergers or acquisitions.

5. Data Security

We implement industry-standard measures like encryption and access controls to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may:

Access, correct, or delete your personal information.
Opt out of marketing communications.
Disable cookies via browser settings.

7. Data Retention

We retain your information only as long as necessary for the purposes outlined or as required by law.

8. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this policy, with changes posted here and an updated effective date.

10. Contact Us

For questions, email info@riffs.ca or call +1-709-489-5631.

Terms of Service

Effective Date: July 6, 2025

By using our website, you agree to these Terms of Service. If you do not agree, please do not use our site.

1. Website Use

You must be 13 or older to use our site. You agree to use it for lawful purposes only and not to engage in unauthorized activities like hacking or data scraping.

2. Intellectual Property

All website content, including text, images, and logos, is owned by Riff's Department Store or its licensors and protected by copyright and trademark laws. You may not reproduce or distribute content without permission.

3. User-Generated Content

Content you submit (e.g., reviews) grants Riff's a non-exclusive, royalty-free license to use, modify, and display it. You are responsible for ensuring your content is lawful.

4. Disclaimer of Warranties

Our site is provided "as is" without warranties. We do not guarantee error-free or uninterrupted access.

5. Limitation of Liability

Riff's Department Store is not liable for indirect, incidental, or consequential damages from site use.

6. Governing Law

These terms are governed by the laws of Newfoundland & Labrador, Canada.

7. Changes to Terms

We may update these terms, with continued use indicating acceptance.

8. Contact Us

For questions, email info@riffs.ca or call +1-709-489-5631.